Support Services & Helpful Contacts

This page has been created to help people find support, guidance and helpful contacts when they need them.

Dreamscape Community Connections C.I.C. is not an emergency service, crisis service, therapy service or medical provider. We are a community organisation, and this page is here to gently signpost people towards services, organisations and support networks that may be able to help.

This page will be updated regularly, so more services, local support options and helpful contacts will be added over time.

If you or someone else is in immediate danger, at risk of serious harm, or there is a risk to life, please call 999 now. Do not wait for a reply from Dreamscape.

Last updated: 1st May 2026

Are you an organisation, charity, support service or community group?
We'd love to hear from you.
If you would like to be included on this page or share your service, please get in touch at hello@dreamscapecommunityconnections.co.uk

Find Support Quickly

Use the toggle below to find the section you need. You do not have to read the whole page.

Bereavement & Grief Children, Young People & Families Community Groups & Local Support Domestic Abuse & Safety Dreamscape Community Connections C.I.C. Network Emergency Support Local Support Networks Men's Support Networks Mental Health Support Other Helpful Support Practical Support Suggest a Service Therapy & Counselling Women's Support Networks

Emergency Support

If someone is in immediate danger, needs urgent medical help, or there is a risk to life, please use emergency services. Do not wait for a reply from Dreamscape.

Emergency Services

Best for:
Immediate danger, life-threatening emergencies, serious injury, fire, police or ambulance emergencies.

Call 999

Call 999

NHS 111

Best for:
Urgent health advice when it is not a life-threatening emergency. NHS 111 may also help people access mental health crisis support.

Call 111

Call NHS 111

Police Non-Emergency

Best for:
Reporting something to the police that does not need an immediate emergency response.

Call 101

Call 101

Mental Health Support

These services may be helpful if you are struggling emotionally, feeling overwhelmed, experiencing a mental health crisis, or need someone to talk to. You do not need to wait until things feel "bad enough" to reach out.

Samaritans

Best for
Emotional support, feeling overwhelmed, struggling to cope, or needing someone to listen.
Contact
Call 116 123
You do not have to be suicidal to contact Samaritans.
Call Samaritans

Shout

Best for
Free, confidential 24/7 text support if someone is struggling to cope or feels in crisis. Text support if speaking on the phone feels too hard.
Contact
Text SHOUT to 85258
You do not need to speak on the phone. A trained Shout volunteer will text back and support you at your own pace.
Get Help

Hub of Hope

Best for
Finding local and national mental health support services.
Contact
Website directory
Search Hub of Hope

Mind

Best for
Mental health information, advice, support options, and finding local Mind services.
Contact
Call Mind Infoline on 0300 123 3393
Visit Mind

Dreamscape is signposting only. Please check services directly for the most up-to-date information on availability, eligibility, and how to access support.

Therapy & Counselling

This section includes places where people may be able to find therapy, counselling or talking support. Please always check that any therapist, counsellor or service is suitable, qualified, insured and safe for your needs.

NHS Talking Therapies

Best for:

Anxiety, depression, low mood, stress, worry, panic, OCD, PTSD and talking therapy support.

Notes:

This is an NHS service for people in England. You may be able to refer yourself directly without seeing your GP first.

Find NHS Talking Therapies

BACP Therapist Directory

Best for:

Finding registered counsellors and psychotherapists through a professional directory.

Search BACP Directory

Counselling Directory

Best for:

Searching for counsellors and therapists by location, online support or area of need.

Search Counselling Directory

Being listed here does not mean Dreamscape has checked, approved or endorsed the therapist or service. Please always check qualifications, suitability, safeguarding, costs and availability directly before accessing support.

Women's Support Networks

These services and support networks may be helpful for women who are looking for connection, emotional support, safety support, peer support, confidence-building, wellbeing support, community spaces or specialist guidance.

Support can look different for every woman. Some may want someone to talk to, some may want practical help, some may want a safe community space, and some may simply want to feel less alone.

Women's Aid

Best for

Women experiencing or recovering from domestic abuse, coercive control or unsafe relationships.

Contact

Website or local service search

Visit Women's Aid

Refuge

Best for

Women and children experiencing domestic abuse who may need safety information, specialist support or helpline guidance. Refuge runs the free 24-hour National Domestic Abuse Helpline, offering confidential, non-judgemental support and information about options.

Contact

Website or helpline

Visit Refuge

Local Women's Groups

Best for

Women looking for local community, peer support, social connection, wellbeing activities or safe spaces.

Contact

Local group details to be added

Please check each service directly before accessing support, as opening times, referral routes, costs and availability may change. Being listed here does not mean Dreamscape has formally checked, approved or endorsed the service.

Men's Support Networks

These services may support men who are struggling with their mental health, feeling isolated, finding it hard to talk, or wanting peer support in a less clinical environment.

Bottled Up Blokes

Best for:

Men's peer support, talking groups, social connection and mental health support. BUB HUBs currently run in South Normanton, Hucknall and Nottingham. They also run a men’s football session in Tibshelf. Check their website for current times and locations.

Contact:

Website or social media

Visit Bottled Up Blokes

ANDYSMANCLUB

Best for:

Men aged 18+ who want free, peer-to-peer support, a safe place to talk, or support with mental health and difficult life moments. Groups run across the UK and online. Use their website to find the nearest group. Groups usually meet on Mondays at 7pm, except bank holidays.

Contact:

Website

Find an ANDYSMANCLUB Group

Children, Young People & Families

These services may support children, young people, parents, carers and families. Please check each service directly for age ranges, referral routes and suitability.

Childline

Best for
Children and young people who need someone to talk to.
Contact
Call 0800 1111
Contact Childline

NSPCC

Best for
Adults worried about a child's safety or wellbeing.
Contact
Website or helpline
Visit NSPCC

Dreamscape may offer some activities for ages 13+ with a parent or carer where clearly stated in the event description, but not all sessions are suitable for under-17s. Please always check the individual event details.

Domestic Abuse & Safety Support

Need help but cannot speak?

Call 999. If calling from a mobile and you cannot speak, listen carefully and press 55 when prompted to be connected to the police.

If you are in immediate danger, call 999. If it is not safe to browse, please leave this page and use a safer device if possible.

Domestic abuse can include emotional, physical, sexual, financial, coercive or controlling behaviour. Support is available.

National Domestic Abuse Helpline

Best for
People experiencing domestic abuse or worried about someone else.
Contact
Call 0808 2000 247
Call Helpline

Women's Aid

Best for
Women experiencing or recovering from domestic abuse, coercive control or unsafe relationships.
Contact
Website or local service search
Visit Women's Aid

Refuge

Best for
Women and children experiencing domestic abuse who may need safety information, specialist support or helpline guidance.
Contact
Website or helpline
Visit Refuge

Men's Advice Line

Best for
Male victims of domestic abuse.
Contact
Website or helpline
Visit Men's Advice Line

If you are in danger and need the police but cannot speak:

1. Call 999.
2. Listen to the operator.
3. Cough, tap, or make a sound if you safely can.
4. If calling from a mobile and prompted, press 55.

Pressing 55 lets the operator know it is a genuine emergency and can transfer you to the police.

If you do not press 55 or respond when prompted, the call may be ended.

If you call 999 from a landline and do not speak, the process may be different because landlines can provide location information.

If you are in immediate danger, call 999. If speaking is not safe, follow emergency service guidance for silent calls where available.

Bereavement, Grief & Loss

Grief can affect people in many different ways. These services may help people find support after the death of someone important to them.

Cruse Bereavement Support

Bereavement, grief, loss and emotional support after someone has died.

Helpline or website

Contact Cruse

The Good Grief Trust

Finding grief and bereavement support.

Website

Visit The Good Grief Trust

Practical Support

Sometimes people need practical help as well as emotional support. This section can include support around money, benefits, housing, food, debt, accessibility, transport and everyday life.

Citizens Advice

Best for

Benefits, debt, housing, work, consumer issues, family, law and practical advice.

Contact

Website or local office

Visit Citizens Advice

Turn2us

Best for

Benefits, grants and financial support information.

Contact

Website

Visit Turn2us

Practical support services may have eligibility rules, referral requirements or waiting times. Please check directly with the service before attending.

Community Groups & Local Support

This section includes community groups, local support spaces, wellbeing services and gentle activities that may help people feel less alone, build confidence, connect with others or access support in a low-pressure way. Some groups may offer social connection, peer support, creative activities, outdoor wellbeing, animal-assisted support, confidence-building or calm community spaces. Please check each group directly for current sessions, costs, accessibility, suitability, referral routes and availability.

This section is continuously updated with new support networks

Type of support
UK-wide
Who it supports
Adults, neurodivergents, carers, people who feel socially isolated, people who feel nervous attending groups, and those who want softer ways to connect
What they offer
Community connection, low-pressure meet-ups, creative sessions, walks, gentle social spaces and community events.
Location
Online, Heanor, Ilkeston, Amber Valley, Derbyshire and surrounding areas.
Online or in person
Online and In- Person
Contact details
07748 121314
Website or social media
https://Dreamscapecommunityconnections.co.uk
Referral needed
No referral needed.
Cost or free
Varies by session. Please check individual event details.
Opening times
Varies depending on the session, activity and location.
Accessibility notes
Access information, suitability, parking, costs, age guidance and session details will be shared in individual event descriptions where possible.
Extra notes
Most sessions are for adults. Some activities may be open to ages 13+ with a parent/carer where clearly stated in the event description. People are welcome to come alone, bring someone, join in, sit quietly, take breaks or simply be in the space. Dreamscape Community Connections C.I.C. is not a crisis, emergency, medical or therapy service.
Type of support
Equine assisted wellbeing, coaching, nature-based therapy and therapeutic wellbeing support.
Who it supports
Unpaid carers looking after a family member, partner, friend or neighbour.
What they offer
Information, advice, signposting, online support sessions and guidance for unpaid carers.
Location
Chesterfield, Derbyshire.
Online or in person
In-person
Contact details
tel:07498%20436739
Website or social media
https://www.dreamsandwonders.co.uk/
Referral needed
Self-referral.
Cost or free
£45 per session or £180 per block of 4 sessions.
Opening times
Monday, Tuesday, Thursday and Friday.
Accessibility notes
Wheelchair access
Extra notes
This service states that they do not support people in crisis and are a grassroots service. Please contact Dreams and Wonders directly to check suitability, availability, costs and whether the service is right for your needs.

Dreamscape Community Connections C.I.C. Network

The Dreamscape Community Connections C.I.C. Network is where we share Dreamscape areas, community spaces, meet-ups and gentle support options. Each area may offer different sessions, so please check event descriptions or contact Dreamscape before attending.
Best for:
Low-pressure meet-ups, creative sessions, walks, calm social spaces and community events.
Area:
Heanor and surrounding areas.
View Heanor Sessions
Supports adults, neurodivergents, carers, socially isolated people and those who want softer ways to connect. People can join in, sit quietly, observe, take breaks or simply be around others without pressure.
Best for:
Low-pressure meet-ups, community activities, creative sessions and gentle social connection.
Area:
Ilkeston and surrounding areas.
View Ilkeston Sessions
Dreamscape Ilkeston is developing gradually as we build relationships, find suitable spaces and listen to what local people need.

Dreamscape Community Connections C.I.C. is growing carefully and sustainably. Not every area will offer the same sessions. Please check current event descriptions, booking pages or contact Dreamscape before attending.

Where Quiet Hearts Find Home.

Local Support Networks

This section can be used for local support in Heanor, Ilkeston, Amber Valley, Derbyshire, Nottinghamshire and surrounding areas.

Services may change times, locations, referral routes or availability, so please check directly before attending.

This section will continue to grow as Dreamscape becomes aware of more local services and community support options.

Amber Valley CVS Social Prescribing

Area:
Amber Valley, including Heanor, Alfreton, Ripley and Crich.
Who it supports:
People who may need help finding local groups, activities, befriending, practical support or wellbeing support.
What they offer:
Social Prescribers can help connect people with local community activities, voluntary services, befriending, lunch clubs and other support.
Location or online:
Amber Valley / GP referral or direct community support.
Contact details:
01773 512076 admin@avcvs.org
Website or social media:
https://avcvs.org/vspa-voluntary-single-point-of-access
Referral needed:
Add referral info
Cost or free:
Add cost information
Opening times:
Add opening times
Accessibility notes:
Add accessibility info
Extra notes:
Add extra notes

Erewash Voluntary Action Social Prescribing

Area:
Erewash, including Ilkeston and surrounding areas.
Who it supports:
People who need help finding local groups, social activities, practical support, emotional support or community connections.
What they offer:
Social prescribing support to connect people with community groups, activities, housing support, financial guidance, information and wellbeing support.
Location or online:
Erewash / referral through GP practice or relevant professional.
Contact details:
0115 946 6740
Website or social media:
https://www.erewashvoluntaryaction.org.uk/social-prescribing
Referral needed:
Add referral info
Cost or free:
Add cost information
Opening times:
Add opening times
Accessibility notes:
Add accessibility info
Extra notes:
Add extra notes

Derbyshire Recovery and Peer Support Service

Area:
Derbyshire, including Amber Valley and Erewash.
Who it supports:
Adults aged 18+ in Derbyshire who are experiencing mental ill health.
What they offer:
One-to-one support, peer support, telephone support, community groups, recovery education, social activities and signposting.
Location or online:
Derbyshire-wide, with phone, SMS, webchat and local community support.
Contact details:
01773 734989 Text: 07537410028 DerbyshireRecoveryPeerSupportService@rethink.org
Website or social media:
https://www.rethink.org/help-in-your-area/services/community-support/derbyshire-recovery-and-peer-support-service/
Referral needed:
Add referral info
Cost or free:
Add cost information
Opening times:
Add opening times
Accessibility notes:
Add accessibility info
Extra notes:
Add extra notes

Derbyshire Carers Association

Area:
Derbyshire
Who it supports:
Unpaid carers, including people caring for a family member, partner, child, friend or neighbour.
What they offer:
Information, advice, carer assessments, support planning, peer support, social activities and carers support.
Location or online:
Derbyshire-wide and online.
Contact details:
01773 833833 info@derbyshirecarers.co.uk
Website or social media:
https://derbyshirecarers.co.uk/
Referral needed:
Add referral info
Cost or free:
Add cost information
Opening times:
Add opening times
Accessibility notes:
Add accessibility info
Extra notes:
Add extra notes

Salcare

Area:
Heanor, Amber Valley, Derbyshire and surrounding areas.
Who it supports:
People and families experiencing hardship, domestic abuse, financial pressure, emotional difficulty or needing practical community support.
What they offer:
Local support including domestic abuse support, foodbank contact, family support, practical help, McKenzie Friend support, art therapy and community-based support.
Location or online:
59 Ray Street, Heanor, DE75 7GF
Contact details:
01773 765899 enquiries@salcare.org.uk
Website or social media:
https://www.salcare.org.uk/
Referral needed:
Add referral info
Cost or free:
Add cost information
Opening times:
Add opening times
Accessibility notes:
Add accessibility info
Extra notes:
Add extra notes

Other Helpful Support Networks

This section can include charities, community groups, peer support networks, disability organisations, neurodivergent support, carer support, LGBTQ+ support, addiction support, wellbeing groups and other helpful places to turn.

This section is continuously updated with new support networks

Type of support
UK-wide
Who it supports
Disabled people, families and carers.
What they offer
Free disability information, advice, online support and helpline support around issues that matter to disabled people and their families.
Location
Online, phone and live chat.
Online or in person
Online
Contact details
0808 800 3333 helpline@scope.org.uk
Website or social media
https://www.scope.org.uk/
Referral needed
No referral needed.
Cost or free
Free helpline and online information.
Opening times
Monday to Saturday, 10am to 5pm.
Accessibility notes
Phone, email, textphone, live chat, translation support and British Sign Language video call options may be available.
Extra notes
Good for disability-related advice, benefits, social care, work, equipment, housing and practical guidance. Not an emergency or crisis service.
Type of support
UK-wide
Who it supports
Unpaid carers looking after a family member, partner, friend or neighbour.
What they offer
Information, advice, signposting, online support sessions and guidance for unpaid carers.
Location
Online, phone and email support.
Online or in person
Online
Contact details
0808 808 7777 advice@carersuk.org
Website or social media
https://www.carersuk.org/help-and-advice/
Referral needed
No referral needed.
Cost or free
Free information and support
Opening times
Monday to Friday, 9am to 6pm, including bank holidays.
Accessibility notes
Phone helpline, email support and online information available.
Extra notes
Useful for unpaid carers needing help with benefits, carer rights, workplace issues, carer assessments, services and practical caring guidance.
Type of support
England
Who it supports
Families and support networks of autistic people of all ages.
What they offer
Autism resources, learning materials, one-to-one peer support, coaching, community events and group learning.
Location
Online resources, online events and one-to-one peer support.
Contact details
Use the website to access support, book one-to-one support or join group learning.
Website or social media
https://www.autismcentral.nhs.uk/
Type of support
UK-wide / online
Who it supports
People with ADHD, people exploring ADHD, parents, carers, families and people supporting someone with ADHD.
What they offer
ADHD information, online peer support groups, Facebook support groups, online events, drop-in clinics and expert-led sessions.
Location
Mostly online
Website or social media
https://adhduk.co.uk/support/
Type of support
UK-wide / online
Who it supports
People affected by OCD, intrusive thoughts, compulsions, hoarding-related difficulties, family members, carers and supporters.
What they offer
OCD information, confidential support, email support, helpline support, online forums and local support group information.
Location
Online, phone and email support.
Online or in person
0300 636 5478support@ocdaction.org.uk
Website or social media
https://ocdaction.org.uk/i-need-support/
Type of support
UK-wide
Who it supports
LGBTQIA+ people, people questioning sexuality or gender identity, and people supporting someone LGBTQIA+.
What they offer
A listening support line by phone, email and webchat.
Location
Phone, email and online chat.
Contact details
0800 0119 100 hello@switchboard.lgbt
Website or social media
https://switchboard.lgbt/
Who it supports
Anyone looking for drug advice, including people using drugs, friends, family members and carers.
What they offer
Confidential drug information, advice, support and signposting.
Location
Online, phone, text and email support.
Contact details
0300 123 6600 Text: 82111 frank@talktofrank.com
Website or social media
https://www.talktofrank.com/
Who it supports
People affected by eating disorders, disordered eating, families, friends and carers.
What they offer
Eating disorder information, helplines, email support, webchat, online support and signposting.
Location
Online, phone, email, webchat and social media support.
Contact details
England: 0808 801 0677 help@beateatingdisorders.org.uk
Website or social media
https://www.beateatingdisorders.org.uk/

Suggest a Service

This page will continue to grow over time.

If you run, know of, or are connected to a helpful service, support group, therapist, counsellor, charity, community organisation or local network, you are welcome to send us the details so Dreamscape Community Connections C.I.C. can consider adding it to this page.

Being listed on this page does not mean Dreamscape Community Connections C.I.C. has formally partnered with, checked, approved or endorsed the service. We aim to signpost helpful options, but people should always check suitability, safety, costs, qualifications and availability before accessing support.

Please do not send private, sensitive or crisis information through this form. If you or someone else is in immediate danger, call 999.

This Page Is Continuously Updated

We will keep adding helpful contacts and support options over time.

If any information appears out of date, or if you know of a service that may be helpful to include, please contact Dreamscape Community Connections C.I.C.

Please remember that Dreamscape is not an emergency, crisis, medical or therapy service. This page is here to signpost people towards support.

Where Quiet Hearts Find Home.

Return to Home View Low-Pressure Meet-Ups Contact Dreamscape